Privacy Policy

1. Introduction

Welcome to Adhiv Infratech (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit an enquiry, request information about our services, or communicate with us.

By using this website, you acknowledge that you have read this Privacy Policy. If you do not agree with its terms, please discontinue using the website.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website.

2.1 Personal Information

When you contact us or submit an enquiry, we may collect:

• Full name

• Email address

• Phone number

• Company or organization name

• Project details and service requirements

• Any additional information you voluntarily provide through our forms or communications

2.2 Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on the website

• Referring website or source

• General website usage and interaction data

2.3 Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, maintain security, and measure website performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

3. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and requests for information.

• Understand your construction, infrastructure, or other service requirements.

• Prepare quotations, proposals, or project-related communications.

• Provide information about our services.

• Improve website performance, functionality, and user experience.

• Maintain website security and prevent fraudulent or unauthorized activities.

• Maintain business records and meet applicable legal obligations.

• Send relevant business updates or promotional communications where permitted by law.

We will use your information for purposes reasonably connected to the reason it was provided, subject to applicable law.

4. Legal Basis and Consent

Where required by applicable law, we will obtain your consent before collecting or processing personal information for purposes that require consent.

You may withdraw your consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

We may also process information where necessary to respond to your request, perform a contract, comply with legal obligations, or pursue other lawful purposes permitted by applicable law.

5. Sharing and Disclosure of Information

We do not sell your personal information to third parties.

However, we may share information in the following circumstances:

• Service providers: With trusted providers that support website hosting, maintenance, analytics, communications, or IT security.

• Business operations: With authorized employees, consultants, or professional advisers who need the information to perform their duties.

• Legal requirements: When disclosure is required by law, a court order, or a lawful request from an authorized authority.

• Business transactions: In connection with a merger, restructuring, or transfer of business assets, subject to applicable legal requirements.

• With your consent: Where you have authorized a particular disclosure.

We take reasonable steps to ensure that third parties handling personal information are subject to appropriate confidentiality and security obligations.

6. Third-Party Links and Services

Our website may contain links to external websites, social media platforms, maps, or third-party services.

These external websites operate under their own privacy policies and terms. We are not responsible for their content, security practices, or privacy practices. We encourage you to review their policies before sharing personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, respond to enquiries, maintain business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable retention obligations.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permitted.

• Withdraw consent where processing is based on consent.

• Raise a concern or grievance about the handling of your information.

• Exercise any additional rights available under applicable data protection laws.

To exercise these rights, please contact us using the details provided in the Contact Us section.

10. Children’s Privacy

Our website is intended for individuals and businesses seeking information about our services. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

11. International Data Transfers

Where our service providers or business operations involve transferring personal information outside India, we will take steps to ensure that such transfers comply with applicable data protection laws and requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any changes will be published on this page with an updated effective date. We encourage visitors to review this page periodically.